BetterTouchTool: Automatically open email-related JIRA tasks Back to the home page
2 Minutes 2020-01-29
thomaskekeisen.de
From the life of a screen worker
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Optimized workflow
In my company Lulububu we follow the rule, that every email we send to a customer also contains the JIRA issue key in the subject, like the mails from JIRA you get when an issue you are watching got an update. Since I lost a lot of time clicking on the issue link or copying the issue key to my browsers URL to open the issue in our JIRA cloud instance, I wrote a small BetterTouchTool script that automatically opens the issue related to the mail you are currently viewing in the macOS mail app.
# https://stackoverflow.com/questions/997828/is-there-something-akin-to-regex-in-applescript-and-if-not-whats-the-alternat
on getMatch(s, regex)
local ignoreCase, extraCommand
set ignoreCase to "a" is "A"
if ignoreCase then
set extraCommand to "shopt -s nocasematch; "
else
set extraCommand to ""
end if
tell me to do shell script "export LANG='" & user locale of (system info) & ".UTF-8'; shopt -s compat31; " & extraCommand & "[[ " & quoted form of s & " =~ " & quoted form of regex & " ]] && printf '%s\\n' \"${BASH_REMATCH[@]}\" || printf ''"
return paragraphs of result
end getMatch
tell application "Mail"
set selectedMessages to selection
set firstSelectedMessage to first item of selectedMessages
set firstMessageSubject to (get subject of firstSelectedMessage)
set regularExpressionResult to my getMatch(firstMessageSubject, "([A-Z]+-[0-9]+)")
set numberOfMatches to count of regularExpressionResult
if numberOfMatches > 0 then
set ticketId to last item of regularExpressionResult
set ticketUrl to "https://lulububu.atlassian.net/browse/" & ticketId
tell application "Google Chrome"
activate
open location ticketUrl
end tell
end if
end tell
This script just searches for something that looks like a JIRA issue key ( [A-Z]+-[0-9]+ ) and builds the full issue url. To make it work with your JIRA instance, you have to replace https://lulububu.atlassian.net/browse by your specific JIRA URL. Credits also go to this stackoverflow post from which I could recycle the getMatch function.
I bound this script on fn + f so I can easily press this keys to instantly open the JIRA issue that is related to the email I am currently reading.